Roadside assistance, dispatched 24/7
Not every breakdown needs a tow truck ride. Roadside assistance covers the calls where the problem might be solved where the vehicle sits — and the honest answer about whether yours qualifies comes from the dispatcher on the phone, not from a website checklist.
How we handle roadside calls
When you call (786) 818-2259, describe the symptoms: what the vehicle does or does not do, any warning lights, and what happened just before it stopped. Dispatch uses that to judge whether the problem sounds like something that can be addressed on site or whether the vehicle needs a tow to a shop — and tells you straight, because sending a truck for the wrong job helps nobody.
If it needs a tow anyway
If the on-site assessment says the vehicle is not going anywhere, the same call becomes a tow request. You do not pay for a separate dispatch or wait on a second company — the crew that comes out is ours and the tow destination is your choice.
Coverage
Roadside assistance runs to every city on our coverage list — Miami-Dade and Broward, 24/7, in English or Spanish. Arrival windows are quoted live by dispatch when you call.
Common questions
How do I know if my problem is a roadside fix?
Describe it to the dispatcher — that is exactly what the call is for. They will tell you honestly whether it sounds like an on-site fix or a tow.
What if roadside assistance cannot fix it?
The same crew can tow the vehicle to the shop or address you choose; you are not starting over with another company.
Is roadside assistance available at night?
Yes, 24/7 like everything we dispatch.
What does it cost?
It depends on the problem and the work — you get a real quote on the phone before anything happens.
Need a tow right now?
24/7 dispatch. The exact ETA and price are confirmed on the call before anything moves.