Vehicle recovery — when the car is somewhere it should not be

Recovery is the job when a vehicle is off the road: in a ditch, in mud or standing water, off an embankment, in sand, or wedged somewhere a wheel-lift cannot simply back up to. It takes different rigging than a flat tow and it starts with the dispatcher understanding exactly where the vehicle sits.

What to tell dispatch

The three details that matter: how far off the pavement the vehicle is, what it is sitting in — mud, water, sand, brush — and whether it is upright and accessible. Photos sent by WhatsApp to (786) 818-2259 help the dispatcher pick the right equipment the first time.

Common recovery calls in South Florida

Canal banks and swales after rain, soft shoulders on rural south-county roads, vehicles in standing water after storms, and cars that left the road on the long causeway or expressway stretches. Each one rigs differently; the dispatcher asks the questions that decide the approach.

Pricing

Recovery is priced by the work, not a flat sheet — winching distance, position and access all change it. You get the real number quoted on the call and confirmed on site before work starts.

Common questions